Returns & Refunds

At Amazehub, we want you to feel confident shopping with us. If there is an issue with your order, please contact us and we’ll do our best to help.

Change of Mind

If you change your mind about your purchase, please contact us as soon as possible. Approval of change-of-mind returns is at our discretion and items must be unused, in original condition, and returned in original packaging where applicable.

Damaged or Incorrect Items

If you receive an item that is damaged, faulty, or incorrect, please contact us within 7 days of receiving your order with your order number and clear photos if possible. We will review the issue and work with you toward a suitable resolution.

Return Conditions

Returned items must be unused and in original condition unless the return is due to damage, fault, or an error on our side.

Refunds

Approved refunds will be processed back to the original payment method. Please allow time for your payment provider to complete the refund.

Contact Us

For all refund queries, please contact us at info@amazehub.co.nz.